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CallTowing Roadside Assistance
Implementation SaaS Brand

CallTowing Roadside Assistance

Uber-style roadside assistance platform connecting stranded drivers with the nearest tow truck, featuring live location tracking.

About

🚚 CallTowing: Smart Roadside Assistance Platform

Stranded on the road? Forget traditional tow truck searching! CallTowing is a modern roadside assistance platform that works like Uber, instantly finds the nearest tow truck, and provides live tracking.

🎯 Problem and Solution

  • ❌ Old Method: Phone traffic, long wait times, uncertain prices
  • βœ… CallTowing: Nearest tow truck with one tap, transparent pricing, live location tracking

⚑ Core Features

Designed for both users and tow truck operators:

  • πŸ“ Smart Matching: Automatically find the nearest available tow truck via GPS
  • πŸ—ΊοΈ Live Tracking: Track the tow truck location second by second on the map
  • πŸ’° Transparent Pricing: Instant price calculation based on distance
  • πŸ“± SMS Notifications: Automatic status updates via Twilio
  • ⭐ Rating System: User and driver ratings
  • πŸ’³ Online Payment: Secure payment by credit card

πŸ‘€ User Application

  • πŸ†˜ One-Tap Help: Automatic location detection and request sending
  • πŸš— Vehicle Selection: Appropriate tow truck suggestion based on vehicle type
  • ⏱️ Estimated Arrival: See how many minutes until the tow truck arrives
  • πŸ“ž Driver Communication: In-app calling and messaging
  • πŸ“œ Order History: View all roadside assistance history

πŸš› Driver Application

  • πŸ”” Instant Notifications: New job requests via push notification
  • πŸ—ΊοΈ Navigation: Route with Google Maps integration
  • πŸ“Š Daily Earnings: Income tracking and reporting
  • βœ… Job Confirmation: Accept or reject with one tap

🏒 Admin Panel

  • πŸ“Š Dashboard: Daily operation summary and statistics
  • πŸ‘₯ User Management: Customer and driver accounts
  • 🚚 Fleet Tracking: Live location of all tow trucks
  • πŸ’° Finance Reports: Revenue, commission, and payment reports

πŸ”§ Technical Infrastructure

  • Backend: Laravel 9, RESTful API
  • Frontend: Responsive Web App
  • Map: Google Maps API, Geolocation
  • SMS: Twilio API
  • Payment: Stripe Integration
  • Database: MySQL, Redis

Frequently Asked Questions

How does the system find the nearest tow truck?
Using Google Maps Geolocation API, the nearest and available tow truck is automatically detected based on GPS coordinates.
How is the payment made?
Credit card payment can be made securely with Stripe integration.
How do tow truck drivers receive notifications?
Instant notifications are sent via push notification and Twilio SMS integration.
How is pricing calculated?
Automatic pricing is calculated based on distance and vehicle type. A transparent pricing policy is applied.